Shipping policy

Shipping policy

Free shipping on every order

Standard shipping is free on all orders shipped within the United States. There's no minimum order.

Where we ship

We currently ship to addresses in the United States only.

Processing time

Orders are typically processed within 1–3 business days (Monday to Friday, excluding US holidays). You'll get an email as soon as your order ships.

Delivery time

Once shipped, most orders arrive within 3–7 business days. Delivery times are estimates and can occasionally be longer during holidays, severe weather or carrier delays.

Tracking your order

When your order ships, we'll email you a tracking number so you can follow it to your door. Tracking can take up to 48 hours to update after you receive it.

Orders with multiple items

If you order more than one item, they may arrive in separate packages on different days. You'll receive tracking for each package.

Address changes and cancellations

Need to change your shipping address or cancel? Email dozebandzzz@gmail.com as soon as possible. We can usually make changes before your order ships, but not after.

Lost, late or damaged packages

If your tracking shows delivered but you can't find your package, please check with neighbors and your local post office, then contact us within 14 days of the delivery date. If your order hasn't arrived within 15 business days of shipping, or arrives damaged, email us and we'll make it right with a replacement or refund.

Please double-check your shipping address at checkout. We aren't responsible for orders delivered to an incorrect address entered at checkout, but we'll always do our best to help.

Questions

Contact us at dozebandzzz@gmail.com.